SHIPPING POLICY

Processing Time:

  • At Sincerely Ours, we know you’re eager to receive your new favorite pieces! Orders are typically processed within 2-3 business days from the time the order is placed.
  • During peak seasons, processing times may extend to 4-5 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times:

  • Standard Shipping: Typically takes 5-7 business days for delivery after the order has been processed.
  • Expedited Shipping: Available for an additional fee and usually takes 2-3 business days for delivery after processing.
  • Next Day Shipping: Available for select locations with delivery the next business day after the order is processed. Additional fees apply.

Delivery times are estimated and not guaranteed. Delays may occur due to factors outside of our control, including weather, carrier delays, or customs processing.

Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight and destination of the order.
  • Free standard shipping on orders over $100 (before taxes and after discounts) within the continental United States.
  • Expedited and Next Day Shipping fees vary based on the destination and will be calculated at checkout.

International Shipping:

  • We offer international shipping to select countries.
  • International shipping rates vary by destination and will be calculated at checkout.
  • Customs and Duties: Customers are responsible for any customs fees, duties, or taxes that may apply. These charges are determined by the destination country and are not included in the order total.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with your tracking number.
  • You can track your order using the link provided in the email or by visiting our website's order tracking page.

Shipping Address:

  • Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you need to update your shipping address, please contact us immediately. Once an order has shipped, we cannot change the delivery address.

Lost or Damaged Packages:

  • If your package is lost in transit, please contact us at sales@shopsincerelyours.com. We will work with the carrier to resolve the issue.
  • If your package arrives damaged, please retain all packaging materials and contact us within 7 days of delivery. We will assist you in filing a claim with the carrier.

Contact Us:

If you have any questions about your shipment or our shipping policy, please contact us at:

  • Email: sales@shopsincerelyours.com